Aussie Sapphire

15 Jul

New 1800 phone number

Announcing a brand new phone number for Aussie Sapphire:

FREE CALL 1800 50 21 40

Customer service is our highest priority at Aussie Sapphire and so we now have a 1800 phone number so you can call us free - no charge !!  We understand that with rising petrol prices and costs of living, finances are a bit tighter these days - we’re doing our best to help out with this FREE call service.

Our original office phone number remains the same at (02) 6732 1267 and mobile 0427 336742.  Please leave a message on the answering machine if you dont get us straight away - we’ll call you back as soon as we can.  Of course, email is also a great way to catch us - info@aussiesapphire.com.au

cheers for now from Andrew and Leah (www.aussiesapphire.com.au)

11 Jul

e-Catalogue and closing the Ebay Store

When we first started out selling on the internet, we did quite a bit of selling on Ebay while we built up some brand recognition for Aussie Sapphire.  While it is a minefield buying gems on Ebay, we soon found that in terms of rough sapphire, buyers were starved for quality and we were very proud of our feedback.

However, since the last major website upgrade and continuous tweaking to improve the site, we find that Ebay just doesnt fit with our current strategy.  Our website is performing very well - far beyond our initial expectations and is ranking well on searches. 

Most importantly, we strongly disagree with how the company is being run these days with almost all recent changes severely affecting sellers, annoying buyers and doing nothing to fix the very real problems that Ebay is experiencing.  The continuing ACCC/PayPal only debacle being just one example of absolutely idiotic corporate management by Ebay.

Therefore, we have just closed our Ebay Store and will be running only occasional “Buy It Now” listings as promotions for our website.  If you are a regular customer, you wont need to worry about these as in almost every case, you’ll get a better deal buying direct from us.  It costs us money to list and sell on Ebay and we would much rather pass these savings on to our customers so make sure you browse our website for full inventory and better prices.

The e-catalogue is a brand new feature - we havent even added a link to this yet on the website (coming soon).  This allows you to load a separate page listing all the products/prices in a printable format - you can use the drop down box to select a category if you want to go straight to a specific category.  There is a choice of viewing products with or without a photo and short description.  This will be the basis of our upcoming catalogue but feel free to use the electronic version in the meantime as this will always be up to date.

29 Jun

New Book Section

We have had quite a few requests from customers asking about books on gemstones and lapidary.  After quite a search to find a good source, we are proud to announce that Aussie Sapphire now carries a range of books that will be of interest.

Please see the Books & DVD category to select from a range of lapidary books covering gem cutting, rock tumbling, jewellery making, gem collecting and more.

Handbook of Gemstones - Cally Hall    Secrets of the Gem Trade - Richard Wise  Rubies and Sapphires - Fred Ward  

These books are imported from the USA so will be ordering new stock periodically - if you are after something that is not listed, please feel free to contact us or browse the catalogues of our affiliate partner Fishpond (use the search box at the top of the list).

Book prices are extremely reasonable and they make fantastic gift ideas so please take a look at our selection.  If you are choosing for someone else, sending a gift voucher allows them to make the perfect choice.

The equipment and lapidary supplies category continues to be very popular with another Gemmasta faceting machine going out last week (replacement machine expected late this week) and lots of gem display cases, laps, tools, etc being despatched each day.  We continue to work on sourcing new products so keep an eye on this section for more bargains to come.

Have just finished another batch of sapphire cutting and in the middle of cutting some nice rough tourmaline so please contact us if you are interested in sourcing anything like this.  Mining continues to be challenging with fuel prices soaring and costs of production generally being too high for the return.  Sapphire rough is in short supply presently but we hope to list a few new pieces in the facet rough section as soon as possible.  This appears to be a general problem with very little sapphire being produced in Australia currently and similar shortages in many of the other producing countries. 

cheers for now from Aussie Sapphire

 

09 Jun

A good few weeks!

Despite the challenging economic times, we have actually had a few really good weeks in sales with excellent interest in machinery in particular.

Within the last 3 weeks, have sold two brand new Gemmasta faceting machines and two Indian double-plate machines.  We have a replacement Gemmasta arriving in the next few days and a new Facetron in stock as well as one second hand GF4 Gemmasta.  Remember, we aim to keep machines in stock ready for immediate delivery as we dont like waiting lists either. 

Long waiting times for faceting machine delivery seems to be common in the industry but you wont have this problem with Gemmasta or Facetron.  Think of it this way:  if you have to wait 6 weeks or more just to get the machine, what will happen if you need repairs, spare parts or factory support.  We prefer to deal with companies who take customer support seriously.

We have new stock of tumblers now - Lortone (3A and 33B) and Raytech (Tumble-Vibe 5) with some new mini-sonics arriving soon.  We have some new trim saws in stock and some new products being worked on right now.  Response from the website has been fantastic and is getting better and better so our ultimate aim is to become the one-stop online shop for lapidary equipment and supplies.

One exciting new product line to be added to the website soon is a selection of books on gems and faceting - these are expected to arrive any day now and will be listed as soon as possible.  Check here for an announcement on this.  We hope this will be well-supported by our customers as we have had a number of enquiries for these.

Mining is becoming ever more challenging with the high cost of fuel just about making it impossible to break even on the job - not really sure what the future holds here but we’ll hang in there as long as we can.  Andrew will be overseas for the next couple of weeks checking on market conditions - selling some sapphire and hopefully buying some interesting new things for the website so make sure you take a look when he gets back.  If you have any special request, email us now so he can keep an eye out.

Cheers for now from Andrew and Leah Lane (www.aussiesapphire.com.au)

17 May

Shopping Updates

Faceting Lap Kit 3Have just finished a tidy up of our Faceting Laps section - we hope it will now be easier for our customers to find which option best suits them.  We have a wide range of lap types and grits with some fantastic kits put together (8 kits to choose from).  Excellent quality products at already discounted prices - buy in kit form and you get even more off the price.

As we speak, we all know just how inflation is really biting and it hurts.  Our last lot of Diesel was $1.71 per litre and rising constantly, steel price rises of over 50% since Jan 08 and fertiliser and chemical costs for our farming are through the roof.  Bottom line is that everyone is affected!

Prices are on the rise everywhere.  This includes items such as Laps, Faceting Machines, Dops - almost anything that involves metal or expensive import freight will be going up in price as old stock runs out.  We try to keep prices down where we can so existing stock will remain at the old prices until we run out.  A great time to buy before prices go up.

Brand new Facetron faceting machineWe have one new stock Facetron Faceting machine at the old cost of just $3,500 AUD - the next machine will be a couple of hundred $$ more due to a factory price increase in April.  The Gemmasta at $3,900 is also good buying with the factory absorbing cost increases in metal as long as they can.  In all we have 4 complete machines in the storeroom (including one great second hand Gemmasta) so be quick to check these out. 

LAYBY:  we can, to approved customers, offer a Layby option on faceting machines (or our more valuable gems/parcels).  As a guide, purchases must total at least $1,000 AUD and be paid off in 4 equal monthly payments - if you are interested, please ask as you may be eligible (conditions apply, no interest!)

Mining continues although it becomes more challenging all the time.  Although bulk rough prices have increased about 40% since December 2007 mainly due to shortage issues, we are still faced with “mine run” prices around 10% below the levels just prior to September 11 (2001) when everything crashed around us. 

I hate to sit down and work out just how much the cost of production has risen in that 7 years - needless to say, it’s a damn lot.   Given that our costs of production are much much higher and prices received actually lower, it seems crazy that there are still a couple of us still persevering in the industry.  Mining for Sapphire in Australia remains marginal at best at current prices.

Thanks to you, our customers, Aussie Sapphire has continued to grow and prosper keeping Jobs in town so thanks for the support!

So I guess the main message is clear - old stock of machines, and accessories along with selected cut gems all represent a good buy.  Prices will rise and the value will hold well - if you’ve been considering a purchase, it might be a good time to get serious.

As always contact us if you cant find what you need online.  If you get a better quote from an Australian supplier, ask us - we will certainly try and match or better it if possible.  If you have any suggestions or comments, just mail them through.

Stay well and best wishes from Andrew and Leah Lane (www.aussiesapphire.com.au)

05 May

New Tourmaline Rough Listed

Have just received a new parcel of tourmaline facet rough and have spent the last couple of days listing some of the better pieces.  Some excellent intense pinks and other colours so make sure you check these out now.  We will be progressively listing more of this material - much of the remaining lot will be more affordable so there will be something for every budget.  Colour is great in this lot!!

See our imported facet rough catalogue for more details.

Cheers from Andrew and Leah Lane (www.aussiesapphire.com.au

04 May

Still Good Finds for Fossickers

Noticed this article in the Inverell Times last week describing a spectacular find at 7 Oaks.

Brett and Sasha McKinnon had been camping at 7 Oaks fossicking ground for almost a week when they made the find of a lifetime.  The Port Macquarie couple found a blue 42.13-carat sapphire on the second last day of their stay at 7 Oaks - the biggest find ever made by a fossicker at the property.

The sapphire was found in a pile of sapphire wash at the property using sieves, and Peter Black of 7 Oaks said it was an outstanding find.  “The stone is an absolute monster, it isn’t the biggest stone found at 7 Oaks but is certainly the biggest by a fossicking visitor,”

Peter estimated the stone could fetch up to $5000 from a collector or could be cut into two stones by a jeweller.  Just goes to show that there are still good finds out there for those who are prepared to put the work in.  Congratulations to those two lucky fossickers.

See more information about 7 Oaks at their website or check out the Aussie Sapphire fossicking site section for other choices in the area.

cheers from Andrew and Leah (www.aussiesapphire.com.au)

01 May

Finally - some new sapphire rough

We know it’s been a while but we finally managed to find time to list a few new pieces of sapphire rough.  Just goes to show you’ve got to be quick though as one of our regulars snapped up two nice bits literally only minutes after they went live.  Didnt even have a chance to get this post up first so dont wait too long and check out our rough sapphire catalogue

Note that we are noticing a general shortage of rough in the marketplace.  Unfortunately, this has not yet translated into higher prices for cut gems probably due to challenging economic conditions faced by USA.  However we do not see any likelihood that prices for rough will decrease given the difficult times faced by miners worldwide.  Our cost of mining has skyrocketed in the past year with onerous government regulation making things extremely difficult - we are seeing these trends elsewhere also so gem cutters should be prepared to pay more for facet rough into the future.

On a more positive note, we have just sourced a new parcel of tourmaline rough at reasonable prices.  We have graded this up today and will be listing some as soon as possible ranging in price from $6 to $20 per carat. 

cheers for now from Aussie Sapphire

27 Apr

Back to work

Just a quick post to let everyone know that we are back at work now after a short break with the kids.  We have spent the day catching up on orders which will be despatched tomorrow morning - stay tuned for the order despatch emails if you are expecting a parcel.

We were checking email while we were away but are now trawling through the backlog now to catch up on any outstanding enquiries.  There are quite a number of these so if you are expecting a reply which doesnt come in the next 24 hours, please resend your email as it may just have got lost in the crowd.  We are back on deck now with our usual fast response to emails so feel free to contact us any time.

Had our usual pleasant stay at Iluka - quite windy and rainy but did manage to get some swimming in.  The water was great and kids had a great time.  Back to school for them on Tuesday - reality set in for us about 10 minutes after we got home to a very long list of orders to be filled.

Thanks for your patience while we were away. 
Cheers from Andrew and Leah (www.aussiesapphire.com.au)

17 Apr

Taking a Break

It’s that time again when we take a short break from the office to spend some time with the kids.  Our last posting day is tomorrow with normal deliveries to resume from Monday 29th April.

We will be away from Saturday 19th April and returning a week later on Sunday 28th April.  We will be checking email and answering the mobile during this time so please feel free to contact us any time.  However, we will not be able to deliver orders until we return so please take this into account when ordering.

We have a great range of products online at the moment and lots of beautiful gems to list when we return. 

Cheers for now from Andrew and Leah (Aussie Sapphire)

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