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Hi Andrew & Leah Received items today,almost before I ordered them!!Haven't come across another business with service so quick. Real people, and a...


Conditions of Use

These Terms and Conditions govern the use of the Aussie Sapphire website and the purchase of any goods from it. Aussie Sapphire is an Australian owned and run business (registered in NSW). We are an online store only based in Glen Innes, NSW 2370 Australia (phone 02-67321267). The website is owned and operated by AF and LA Lane (ABN 84 731 562 254) trading as Aussie Sapphire.

Please note that by accessing, using or browsing this website you agree to be bound by its terms and conditions. Aussie Sapphire reserves the right to amend or update these terms and conditions. By using the website, you acknowledge that you have read and understood these Terms and Conditions.


The information contained on the website is provided by Aussie Sapphire. To the best of our knowledge, the information is accurate and current. However, Aussie Sapphire and its related associates do not make any representation or warranty as to the accuracy or completeness of the information.

To the fullest extent permitted by applicable law, Aussie Sapphire disclaims all representations and warranties. We make no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements. You are encouraged to contact us prior to purchase if you have any queries about any product listed online. Copyright: Copyright is owned by Aussie Sapphire / AF and LA Lane. Permission must be sought before use of any material on this website.

Information Provided by You:

If you purchase goods and services from Aussie Sapphire or create a membership account with us, we may require you to provide your name, address, email address, credit card number or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide Aussie Sapphire with current, complete and accurate customer information when asked to do so.

This information is collected only to process your order and will not be sold, shared or swapped with any other party for any reason. See our Privacy Policy for more on this.

Product Information:

Prices of goods and services and delivery and other charges displayed on the Aussie Sapphire website are current at the time of display. These prices are subject to variation without notice. We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free.

Payment Methods:

Aussie Sapphire accepts payments by the following methods:
  1. Credit cards online (Visa and MasterCard only) via the NAB Transact payment gateway or PayPal.
  2. Direct Bank Deposit or Wire Transfer. Banking details are provided in order for you to make a deposit. Purchases will be dispatched after funds are cleared into our bank account.
  3. Money Order or Cheque. We can accept money orders or cheques in Australian dollars only. Purchases will be dispatched after funds have cleared.

See our offline order form for more information. If paying by Direct Deposit, Cheque or Money Order, orders may be cancelled if payment has not been received within 10 business days unless prior arrangements have been made.

Courier Deliveries:

We offer a courier option at out checkout but cannot guarantee delivery times by any carrier. In some locations, it may be faster to use Australia Post. When selecting courier delivery, you MUST provide a suitable address and agree to pay any redelivery fees charged by couriers if addressees are not present at time of delivery. Safe drop instructions may be provided for lower value parcels. We pass on any special delivery requests (such as phoning prior to delivery) but CANNOT guarantee these will be carried out by the local driver.