Contact Us

Please note that our business is an online based operation - we do not have a retail shopfrontIf you wish to visit the warehouse, you must make an appointment in advance to arrange a suitable time.

  • Email orders or enquiries are dealt with much faster and more efficently.
  • Email Address: Please use email form below or info @ (remove spaces)
  • Phone Number: call 1800 502140 to leave message (or international +61 2 6794 3402)
  • Fax Number: (02) 5776 0736 (international +61 2 5776 0736)
  • Address: 42 Glen Legh Road, Glen Innes, NSW 2370, Australia 
  • Aussie Sapphire is closed on Weekends - please email your query for fastest response.

Email is the quickest and most efficient way to contact us. Emails are replied to as a priority. If you do not receive a reply within 24 hours, please check your spam folder.  Please email in preference to phoning as we can respond more quickly and in more detail.  If you must leave a phone message, please include ALL relevant information.

NOTE: Please contact us for an appointment before visiting our office to ensure someone is available to assist you.

NOTE: If you do not reach us on the phone, it means we are busy with other calls or are out of the office. Please leave a detailed message when prompted and we will try to get back to you within 24 hours. Orders placed over the phone may incur a surcharge.


Email Enquiry Form Complete this form to email us your enquiry.