Contact Us

Please note that our business is an online based operation - we do not have a retail shopfrontIf you wish to visit the warehouse, you must make an appointment in advance to arrange a suitable time.

  • Email orders or enquiries are dealt with much faster and more efficently.
  • Email Address: Please use email form below or info @ (remove spaces)
  • Phone Number: call 1800 502140 to leave message or CLICK TO SEND US A TEXT
  • Fax Number: (02) 5776 0736 
  • Address: 42 Glen Legh Road, Glen Innes, NSW 2370, Australia 
  • Aussie Sapphire is closed on Weekends - please email your query for fastest response.
  • Click here for information about payment options.

Email is the quickest and most efficient way to contact us. Emails are replied to as a priority. If you do not receive a reply within 24 hours, please check your spam folder.  PLEASE DO NOT PHONE UNLESS IT IS ABSOLUTELY NECESSARY - email will get a faster, more detailed and more efficient response.   If you must leave a phone message, please include ALL relevant information.

NOTE: Please email us for an appointment before visiting our office to ensure someone is available to assist you.

NOTE:  We are currently experiencing a high volume of orders and phone calls are difficult to answer. Please email instead of phoning for a faster response.  If you must phone, please leave a detailed message when prompted and we will try to get back to you within 24 hours. Orders placed over the phone may incur a surcharge.


Email Enquiry Form Complete this form to email us your enquiry.